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Shipping policy

Important Shipping Information.

Shipping - Australia and International.

All orders are sent out using Couriers Please, Australia Post or TNT delivery service, and charged according to their size and weight costings based on the delivery address.

You will receive a notification email when your order is dispatched with your tracking details.

You will be able to track your delivery via the Courier tracking number.

Orders that are in stock are generally shipped same or next working day.

International deliveries are possible. However, you need to contact us directly at chefswarehousesydney@gmail.com to arrange this.

Our delivery times

The delivery times specified for each shipping company below refer to the time after your order has left our warehouse and been handed over to a carrier. Please note that we have a short handling time to prepare and package your order before then.  We are unfortunately unable to affect delivery times after we've handed over your order to a carrier.

These times are the estimates that are provided to us by the carrier and not a guaranteed delivery date. Note that deliveries to rural areas may take longer.

During high-demand times such as Black Friday, Christmas, and Boxing Day, order processing may take slightly longer than usual. We appreciate your patience and understanding during these busy periods.

We deliver to residential and business addresses, as well as PO boxes. If you're shipping to a business, please include the business name and a contact person to ensure smooth delivery.

Most orders do not require a signature on delivery unless the order is of high value. If you prefer signature on delivery, please leave a note with your order at checkout.

Commercial & Bulk Orders

Additional shipping charges may apply to bulk or commercial orders. For a shipping quote on larger orders, please contact our customer service team prior to placing your order.

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Please proceed through the checkout process. You can update your address details, however we will confirm these with you once your request reaches us. No purchasing or charges will be made through this site.

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